We have ordered a pergola online through their telephone support team and they had checked the availability at the nearest store (3 available), we did the payment and booked the delivery installation separately as well. Now we called today (4 days later) to make sure the delivery day and the installation are confirmed and the lady on the phone tells us that the order has been cancelled due to no stock at the shop. No one called us to let us know about this, the payment was taken by Leroy Merlin and we had planned to be at home for the delivery and for the installation... there is stock available in another Leroy Merlin shop on the Spanish Mainland but Leroy does not want to ship it over... Selling stock that they dont have and not being supportive in finding a solution that works for us. Would never recommend this online shop, as it seems they are just taking your money!!
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Haz realidad los proyectos de tu hogar al mejor precio. Bricolaje, Decoración, Jardinería y Construcción con el asesoramiento y los servicios del líder experto
