After spending thousands of euros in Leroy Merlin Murcia South renovating our home we bought an Ariston Velis hot water tank yesterday 8/4/24 for 400 euros. We took it home removed the old tank, fitted the new one, attached the new hoses and started to fill it, not difficult, easy peasy. Then after 15 mins water was pouring out the bottom of the new unit. We emptied it re boxed it and took it back to Murcia south, we were told it could not be exchanged it had been used and had water in it??The Manager said he would get hold of Ariston and call us later with a date and time for the engineer. We bought the unit home obviously faulty and waited for a call. At 5pm this evening we had a email from Leroy to state their sorrow at our problem, but because they didn’t fit it, we have to look at the Ariston website find an engineer in the area and call one out for a service. Will let you make your own minds up……..
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