Shower door, first exploded and second wrong size, still not replaced.Our plumber ordered a sliding shower screen online as part of a complete bathroom makeover. The solid screen was fine but the sliding door exploded (no other word) as they went to install it. This resulted cuts to both fitters, luckily not to their eyes. After weeks of procrastination Leroy Merlin refused to replace it under the guarantee and we had to pay for a new door (having already paid once). That door arrived in a box giving the correct size but when fitted it was over an inch out in the width! They have had photos of the box, of the fitted screen and weeks later I do not have the shower screen that I have paid for twice. If they do not have a way customers can make official complaints then why not? They supplied goods not up to standard and then goods not fitting the description.
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