We decided to have a solar energy system installed and approached LeeRoy Merlin in Motril, thinking as it is a big multinational company, it will have the experience and resources to supply our needs. We started the process on the 28th August 2024 paying 50€ for a site visit. The tecnicos were very professional and we looked forward to installation. However we were unable to get a proper presupuesto until the 4th of October. We paid all the money up front on the 4th of October. After many calls, emails and WhatsApps, by the 8th November I discovered that nothing had been done, they did not have any of the materials and could not give me a date for installation. By this time I was exhausted with chasing the personnel, and had lost confidence in their ability to instal and service the system. I have awarded one star, not zero, because the devoluciones desk was helpful and I got my money returned within a week. Do not waste your time with this company’s project department.
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Haz realidad los proyectos de tu hogar al mejor precio. Bricolaje, Decoración, Jardinería y Construcción con el asesoramiento y los servicios del líder experto
