I bought two sun loungers for my elderly mother's home in Villamartin, Orihuela, and while the products themselves are absolutely fine, the cost and execution of delivery was woefully subpar.A €55 delivery charge was applied, despite my mother's house being only two miles away, and I've just found out that the delivery men would not carry the loungers to her solarium for her. The solarium is only one set of stairs above her bungalow, and instead, they left the loungers in her front garden.To put this in context, my mother is 80 years old, 5'2", and quite frail… she has absolutely no chance of moving the loungers on her own and for me, this would have been a twenty second piece of help that would have avoided a bad review. Whether in the T&Cs or not, it would have been the right thing to do.She had asked them if they would move the loungers for her and was flatly told no. This is a terrible service that puts LM in an extremely bad light and will absolutely make me think twice about using them again.
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