I bought a lithium battery and 3 weeks later it stopped working I took it back to the store where a member of staff tested it to see if it was faulty which it was,he then told me I can't get a replacement because the person in charge was not working and for me to come back the following day,so I went back and was told to go to the other store about 300 metres away to get a replacement when I got to the store I was told that they have to send it off to be tested I told them that I was informed that I will be getting a replacement there and then and the staff member told me no it has to be sent off so I have to wait for a replacement in the meantime I have no power as I'm off grid,the staff are useless and rude and I will be buying my equipment either online or from another store.
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