I ordered a winterizing ball a few months ago with some other items. I finally needed it and when I opened the package there were no chemicals in the ball, just an empty plastic ball. I contacted customer service and they told me their website states they do not warranty chemicals. So even though the item I received was damaged and completely empty they told me there was nothing they would do. I will never order from them again.
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Leslie's Swimming Pool Supplies, the world leader in residential and commercial pool supplies. The best selection of pool cleaners, pool chemicals and pool equipment for your above-ground pool, in-ground pool or spa.