Les Schwab took advantage of older lady who came in with her daughter to inquire about 2 tires replacement, Les Schwab rep asked for $100 deposit to reserve tire order (were not never told it’s non-refundable) - tires were never delivered or installed. The order was canceled next day but management refused to refund $100. Terrible customer service - Armando promised to call back and did not and neither did their general manager.We told Armando the reason for canceling - the same 2 tires are being offered at America’s Tire for $400 less - shame on Les Schwab for ripping off customers and taking advantage of old women. Now we’re filing complaint with BBB and engaging other avenues to get our $100 back - will never be back here and can’t recommend.
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