Frustrating. Signed up 8/29/25. Was Never offered to expedite articles of incorporation submitted to the state. Never told I could. They contracted out the work to My corporation. Errors made with saying we could use P.C. Instead of Professional Corporation. Hawaii does not allow this. I ended up calling the state myself and paying $25 to expedite and fix the errors because my corporation was going to charge $100 more and could guarantee the 2-3days the state did. Informed lettuce when the state registered business and provided the document as an attachment. Lettuce did not apply for my EIN. I waited then did it myself. Provided that information to them and keep waiting for my bank account information so I can credential as a provider with medical insurance. Was told I sent my information to the support email and not the onboarding email at Lettuce yet receipt of emails was acknowledged by supposedly the same person Harriet and we have had email trains back and forth I forwarded. Beginning to wonder if it’s an AI bot I’m paying? I even requested them to call me and was never called or given a number (or a link to sign up for a call as another reviewer noted). Very disappointed as I signed up for Lettuce for efficiency and just want my dashboard up and running and my bank account number. It’s 10/14 so over a month and a half since I started the process.
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