leuchtturm1917.com

1.3
1.3 Based on 15 reviews

...

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Clint Sanders
Out of stock items and frustrating service

This review pertains to a company that has repeatedly run out of basic items due to poor sales forecasting. My order for a planner was acknowledged, but after weeks of no updates, I contacted customer service, only to be told the item was out of stock despite it showing as available when I ordered. They offered various colors instead of black, which I do not want. I requested a refund but was asked to fill out a form with my credit card info, which I felt was insecure. In the end, I received an alternative item, but I regretted not canceling my order sooner. I will not be returning.

1
Date of experience: Nov 06, 2025

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