levelfrenzy.com

3.5
3.5 Based on 35 reviews

...

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Average Rating

3.5

/
5

35 Reviews

5 Star
27%
4 Star
32%
3 Star
17%
2 Star
5%
1 Star
20%

Filtered Reviews

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Review Time

Emma Dawson
Outstanding experience

5
Date of experience: Nov 28, 2025
Customer service was very kind and helpful

Customer service was very kind and helpful.

5
Date of experience: Nov 28, 2025
Jason Fisher
Charged for an unrequested item

I was charged for something I did not order. The company claims they will issue a refund if I write this review.

2
Date of experience: Nov 26, 2025
Membership cancellation

The representative on the chat didn't seem very professional as they were blaming me instead of processing my cancellation request. It felt like they wanted to argue. However, the Escalation Team (Jeremy) was helpful, and I will be getting my money back. Thank you, Jeremy!

3
Date of experience: Nov 25, 2025
Maximilian Smith
Felt a bit misled

I had the impression that the site was designed to deceive customers. I was told my money was for one thing, but it turned out to be something entirely different. I feel like I was tricked.

3
Date of experience: Nov 24, 2025
BenLuke2003
CAUTION!! Be careful when shopping online.

CAUTION!!! The platform continues to withdraw money from my account even after I canceled my card. I have no idea how they obtained my information. I never intentionally enrolled in their program, and they refuse to show me the agreement I allegedly signed, along with the details of when and where I signed it. I have lost over $100. They are offering me credit for overpriced items.

1
Date of experience: Nov 22, 2025
RegBil55
Good customer service!

4
Date of experience: Nov 20, 2025
Jayden Bell
Assistance from Claire

Claire is assisting me in resolving my issue. The response time is incredibly fast. Thank you, Claire.

5
Date of experience: Nov 20, 2025
Juanita Delgado-Lucena
Very understanding

Jeremy helped me

4
Date of experience: Nov 19, 2025
zamepher perry
Escalation Team are responsive

4
Date of experience: Nov 18, 2025

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