Review Time
The representative on the chat didn't seem very professional as they were blaming me instead of processing my cancellation request. It felt like they wanted to argue. However, the Escalation Team (Jeremy) was helpful, and I will be getting my money back. Thank you, Jeremy!
CAUTION!!! The platform continues to withdraw money from my account even after I canceled my card. I have no idea how they obtained my information. I never intentionally enrolled in their program, and they refuse to show me the agreement I allegedly signed, along with the details of when and where I signed it. I have lost over $100. They are offering me credit for overpriced items.
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