I made an order for 501 jeans. Once I ordered through PayPal, I got email stating it was canceled due to being out of stock and I was not charged. Then I get an email stating that I should buy the item before it sells out. I check the store and says they have 1. I buy it and this time get charged for it. Then couple of hours later, I get another email stating the item is out of stock and I would get a refund in 5 to 7 business days and gives me a code for free delivery. Then I check the item again and says store has fewer than 5 of them but it won't give me the option for delivery and if the store has it, why it keeps getting canceled?
This is really frustrating and none of your emails are making sense. Also, if it is your mistake, why do I need to wait that long for my refund? Customer service only had the excuse of when it says 5 or less, they probably don't have it. That does not make sense. I kept asking them why couldn't they send me the item I bought instead of store but all they did was giving me a run around.
Claim your business profile now and gain access to all features and respond to customer reviews.
