I ordered from Levis.com but they send me a damagaed item. I wrote them that I want to send my item beck free, becouse it is not my fault and I'm in Europe so the delivery back price was high. I send several photos from the damaged jeans, and the customer service wrote me that he showed to their colleuge and they don't see anything, it will be ok. (It can be true if there are blind). So they cant do anything, all is my cost. That vas my last buy from Levis, I use to rder several firm fom the USA but Levis has the wors customer service. They just didnt help you, if they are the problem, you have to pay it. If you want good yourself, buy from another trademark, Levis become a peace of s.it. Orsolya
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