Lexie is designed obsolescence. Their app notified me to update the firmware while the aids were working just fine. Upon attempting several times, reaching 99% installation, received message that update failed. Also, could not use the app to adjust the aids after trying to update the firmware. Contacted support and was told to try several more times, which I did and quite counting after 22 attempts and receiving the same message. Immediately started to receive email offers to upgrade aids. Lexie support then sent me a return slip to evaluate the aids. Of course, the response was that for 3 - 400 dollars, they could send me a new set. I told them to send me an email with my options and that I would consider them along with other alternatives. Not Happy!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Lexie Hearing® has introduced a revolutionary new way of ensuring that hearing aids are accessible to everyone through a first-of-its-kind subscription model. Clients subscribe to Lexie Hearing for all inclusive hearing care at only $49/mo x 24 for a pair of Bluetooth enabled hearing aids and access to the Lexie mobile app. The subscription includes the regular delivery of batteries and other hearing aid accessories, insurance for breakages and losses, and most importantly Lexie Care - unlimited, real-time video or voice support from a hearing expert. Through the use of smart technology and remote care, Lexie Hearing has brought medical-grade, direct-to-consumer hearing aids to the US market, at 80% less than the average cost of hearing aids.See more
