On Nov. 24, 2025, I called Hoffman Lexus dealer in East Hartford, CT and asked about engine oil change price. I was told $115 for non-synthetic oil and $140 for synthetic oil. I called again to see if they have a part that I need for my car. I asked again about the cost of oil change. I was confirmed that it is $140. On Nov. 25, 2025, I went for my appointment; I was told that the cost is $199. I told the service guy Anthony that yesterday I was told the cost was $140. He says: $140 for V6 cars. I said: I gave my full car information that it is LS460 which is V8. So, I refused the service all together and I left the dealership store. I am not satisfied with this lie. They had me drive 35Miles each way for nothing. I do not recommend visiting this dealer for anyone. Be careful of this dealer not to be swindled. Good luck.
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