I bought a certified used Lexus ES 350 from Lexus of Rockville in MD. On my 2nd day owning my beautiful car, the fender separated from the bumper. I returned it. Multiple questions about me possibly hitting it on something. Finally they agreed to me returning the damaged car and buying a similar one. I had 3 service appts in the warranty. When I pointed out the car shakes when I brake I was told they would not fix it under warranty because it was not life threatening. Once the warranty was up I took it elsewhere for servicing and it is recommended that I replace the front brakes and resurface the rotor for $500. I received 2 new tires but the remaining 2 were just under 50% worn. Very disappointed and angry. I feel the certified cost was an expensive smoke in mirrors. All the warranty allowed was oil changes, topped off fluids. Not worth it at all at this dealership.
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