My order faced major delays. Now I'm trying to return it but I'm encountering many problems and hurdles. I canceled the order before it was delivered, but they refused to process the cancellation and insisted I wait for delivery. Now they have denied my return request, and my appeal was also rejected. Additionally, their system displays a delivery date instead of a shipping date. I was not informed in advance about this significant delay. I contacted them the day before it was shipped, and the same day I learned about the delay. They violated the contract/delivery date, yet when I tried to cancel due to this, they denied my return!
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