LG Instaview Fridge Freezer. GF570 PN L G If I could give minus stars I would as not deserves Plus stars.Poor company to deal with as give such a worthless warranty you might as well not have a warranty. Keep clear of LG Products as there service sucks.Here is what I experienced from LG I have a LG Instaview Fridge Freezer. GF570 PNL Approx 9 months old.I have problem with load noise from Compressor when running.I contacted LG Support and advised the noise does not always happen as can hear from one end of house to other end.LG support said record noise and we will send tech out to check it out as intermittent.The LG Technician came out and I played back recorded noise and also fridge was making the noise as well.He did a few things and was ok for about 24 Hours and the noise started again so rung LG back who said they would send another Technician out.They sent another Technician that came out a few days later.The fridge was not making noise at the time of his call.But I played Video of the Noise and he took of back of fridge and had a look.He shake'd a number of things around which made a load thumping noise.Then he listened to my Video of noise again. He screwed back on with cordless screwdriver that does not have a clutch that slips when screws tightened then said as no Fault apparent there will be a service ChargeI thought what this is only about 9 months old He wrote on docket Tested for Noise. No Fault Found.I immediately wrote on docket . Showed Video of Noise.Then presented me a bill for $160 which i was forced to pay.I said to him if there is no more noise again do I get my $160 back for 10 minutes work.He didnt comment. Now about 3 weeks later the noise has not come back so obviously he fixed something and failed to mention it so he could justify making a fee for his time.I made a note on repair docket that I played back Video of noise.I demand my money back as should of been a warranty claim considering he fixed it.If this is LGs Warranty service as its a warranty that is not a warranty.Come to the Party LG and refund my under warranty claim.P.S I didnt call second technician for nothing.I waited about 3 months for a reply from LG and they finally replied and said no fault found so that is reason for the Charge for service.If Could add the Noise here I would but I recommend to Avoid LG as meaning of LG = Lack of Guarantee.Edit.Update. Now January 10th 2023 which is about 4 months after last technicians visit and noise has not reappeared, proving that technician did something without saying to collect a service call fee.
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