Will never work with LG again. I had a microwave that should have been installed with the fan positioning the front to recirculate. I am now selling my home and was asked where is the vent exhaust. I call LG to see if they can diagnose and fix the problem. They first want to charge me almost $450 just to come out. Then the I tell the guy what's going on as he texts me before coming and he stated it would be better to just buy another microwave so I cancel the job before they take my money. Mind you, this tech came to my home before and should have known the fan was installed improperly as I do not have an exhaust system in my home as the back of my microwave faces the garage. I call an apliancr guy and he charged me $175 to diagnose the problem then converted the fan for me. Now the problem is fixed easily. So disappointed in LG and Home Depot ad I bought the system from Home Depot and those guys did not install the system properly either.
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