Premature defect – unacceptable durability
I acquired this dryer from a major retailer, and after just about a year of standard household use, the paint started to peel off the unit (see photo). This is clearly a durability issue and not typical wear and tear.
I reached out to the customer service team for assistance, but they were unhelpful and declined to take responsibility. This is disappointing, particularly for a well-known brand sold by a reputable store.
According to local consumer protection standards, an appliance at this price point should last longer than a year without defects. I anticipated better quality and more effective support.
Due to this experience, I cannot endorse this dryer or the customer service.
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