lh.com

1.1
1.1 Based on 21 reviews

Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe both in terms of fleet size and passengers carried during 2017....

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Peter F.
Lufthansa delayed my Luggage my roundtrip flight

I had round trip flight with Lufthansa from Boston to Ankara. Lufthansa delayed my luggage both of the trip. They left my luggage in Munich airport. I bought round trip ticket from Boston to Ankara with Lufthansa between 1st of Jun 2024 and 23rd of Jun 2024. With this flight there is one lay over in Munich. Passenger flight with Lufthansa airline from Boston to Munich and then flight with SunExpress ( vendor of Lufthansa (50%) and Turkish Airlines (50%) ) from Munich to Ankara.In my flight at 1st of Jun, the whole plane luggage left in Munich airport and I had to wait three days to get my luggage.When I flight back from Ankara to Boston I checked in my luggage in Ankara talked about my previous delayed luggage experiment. They told me my luggage connected to Boston and I would get my luggage without any problem. But I faced the same problem in Logan airport in baggage claim. I learned that my luggage was left in Munich airport again. Right now I'm waiting to get luggage.I have never faced anything like this before and I will never ever flight with Lufthansa again. If you don't want to loose your luggage stay away from Lufthansa

1
Date of experience: Jun 22, 2024

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  • Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe both in terms of fleet size and passengers carried during 2017.

  • language https://lh.com

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