Review Time
Stay away. The store does not highlight which products are made to order. After receiving the item you will be left appalled at tailoring work. It is by far the worst tailoring I have found with any pakistani store. The stitching is quite possibly worse than a GSCE fashion students work. No overlocking, heaps of fabric left inside without being cut - the overal fit is the worst you could imagine. In total my outfit cost me £200+ and the store are refusing to accept a return and refund. They are claiming it is bespoke despite it being written no where on the listing page or the order page that it is a made to order item. They will then respond with emails quite evidently written up by ai.
I’m so happy with my order from libasekhas. The communication from bilal was great, he kept me informed about the stitching and delivery which made the whole process stress free. The quality and fitting of the dresses were perfect too. I always order from here and they do a fantastic job everytime!
Libasekhas was great at communicating every step of the journey of my order, from stitching to shipping. The dress was original and as pictured - super happy with the service overall and will be buying again! Libasekhas, please keep it up!!
Genuinely phenomenal service, which I wasn’t expecting after being disappointed by so many other businesses I’ve ordered Pakistani designerwear from. I needed a Suffuse outfit that was difficult to find in stock elsewhere - when I contacted libasekhas they responded immediately and confirmed it’s availablity, checked when I need it by and had it delivered from Pakistan to London within 4 days! Absolutely brilliant service from start to finish (just to put into context I’m still waiting after 5 months for a suffuse outfit from another business). This shall now be my go to for any Pakistani designer outfits I need, and I would wholeheartedly recommend them to anyone who has been in a similar position to me and doesn’t know who to trust.
I would highly recommend using Libas E Khas for ordering your clothes. Their customer service is very good. From the moment I placed my order to delivery they kept me informed. Any questions I had were quickly answered by their team on WhatsApp. My order arrived on time and was exactly what I wanted.
This is the only place now I will shop and buy my Pakistani outfits. The customer service, communication here is absolutely brilliant.The team respond to you immediately and also inform you of the sizing, the fitting, the style of the outfit and if it’s available in stock and delivery times. Very responsive Great to deal with and delivery was on time cannot recommend enough. Go and buy from here! You won’t regret it …
I would like to thank the team for sending my outfit so quickly and on time.It’s the first time I have ordered from this website so was really skeptical as you hear so many horror stories especially when the clothes are coming from abroad. I was pleasantly surprised at the service , it was very professional and to the point and the outfit stitching is really good.I love my outfit and happy with the end product , the only one thing I would say is make sure you give every measurement if it’s custom made as my under arms were slightly fitted even though everything else was on point so provide full measurements, I will definitely be ordering more clothes as I am a happy customer.
The quality of craftsmanship and care with both customer service and execution is unmatched against any other Pakistani clothing vendor in the uk that I’ve used. They are so kind, encouraging, and knowledgeable. EG, I provided one incorrect number due to my own human error amongst multiple measurements provided for a custom stitched piece. The team quickly identified it looked odd, reached out to me, clarified, and helped me rectify it so that the piece I received was appropriately sized. That’s indicative of both expertise and respect for clients. I have already gotten my mom and sister to start using this company and will be telling literally everyone I encounter. I am so beyond grateful to this amazing team and especially the staff member who corresponded with me over text.
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