I strongly recommend checking all the negative reviews before engaging with this unreliable company. My partner placed an order on November 24th and received a tracking number, but the item was never shipped. The delivery window has passed, and the package seems to be stuck in Bali since that date. They make it extremely difficult to use the inquiry portal on their website, so he tried contacting their support team via email. He requested a refund since the order was never fulfilled. They failed to meet their delivery commitments, and since the shoes were intended as a gift, they are no longer needed. Additionally, they use misleading pricing in USD instead of AUD, which results in a much higher cost than expected. Overall, this has been a very disappointing experience; I would advise avoiding them completely as it’s not worth the trouble.
Claim your business profile now and gain access to all features and respond to customer reviews.
Premium leather goods. A small business specialising in sustainable slow fashion pieces individually handmade to order.
