I had been a business insurance customer for many years. As I am relocating abroad, I cancelled my policy well in advance. However, they sent my refund to the incorrect address, voided it, and never reached out to me regarding the issue. They also did not reissue the refund; it seems they intended to keep it. When I called, they claimed to have resent it, but now it will arrive after my departure from the country... I doubt I will ever see it.
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