If you’re thinking about this service, you might want to reconsider. My recent experience with their claims handling has been very disappointing. After an incident at my residence — which was fully recorded — they assigned me 20% liability without any clear explanation or documentation to back that figure. Despite several requests, they have refused to provide the evidence, internal notes, or guidelines used to support their decision. The video clearly shows their insured driving aggressively, tailgating, trying to overtake on a narrow street, and not using a turn signal. This service overlooked these facts while selectively applying local laws against me. Their communication has been inconsistent, dismissive, and lacking transparency. When an insurance provider cannot clarify its own decision-making, that’s a significant concern. Consumers deserve fair treatment, honest assessments, and accountability — none of which I experienced here. I would strongly advise anyone to be cautious when relying on this service for fair claim handling.
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