I bought a Voila treat pouch from their website for £70 - not cheap! Unfortunately the hinge broke within a few months, which really shouldn’t happen for a product at this price point. I contacted their customer service and was offered several options; they said they’d be happy to send a replacement on the condition that any future issues I would bring directly to Voila (manufacturer). I agreed - but after that, they stopped responding. Months later, I’m still without a replacement.Disappointing experience overall. I wouldn’t recommend purchasing from this company as they don’t seem to honour their promises.
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At LickiMat, we turn everyday moments — mealtime, snack time, downtime — into opportunities for calm, enrichment, and connection. Our products slow things down, ease anxiety, and bring joy to pets and their people.
Born in Australia, trusted around the world, we’re proud to have created the original lick mat and to share it with millions of dogs and cats.
LickiMats are made from natural plant-based rubber (TPR) and are non-toxic. LickiMats contain no silicone or toxic substances that could poison or harm your loved pets.
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