lidl.co.uk

1.7
1.7 Based on 161 reviews

Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do....

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Emma Price
Exceptional Support at the Accessibility Till

Many shops and supermarkets offer accessible tills, but with the shift to self-service in numerous locations, long queues can sometimes occur. During my visit to a store, I encountered a line of over 20 people. Given my disability, I reached out to a team member for help regarding an accessible till. The staff member promptly informed a colleague who then came to assist me with my shopping. Both were incredibly supportive, and thanks to their help, my shopping experience was truly memorable for all the right reasons.

5
Date of experience: Jan 20, 2026

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Business Details

  • Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.

  • email customer.services@lidl.co.uk
  • language https://www.lidl.co.uk

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