Today I decided to batch cook some bolognaise.
So went to the Burnham Lidl to get the ingredients.
As paying cash I went to the staffed checkout and a lady, with handwritten name tag of 'Andi'was serving. Was a little surprised by her demeanor but said nothing.
Got home and realised I'd forgotten to buy the essential ingredient MINCE 🤣
Returned to store, and as I was once again paying cash I chose the only staffed till, once again Andi.
When she gave me my change I said (with a smile) always nice to see your happy smiling face'.😀
Her muttered reply 'please don't come back' 😞
Now, having a managed almost 100 shops for a blue chip company, I'd not have anyone serving customers that had that attitude & they'd be doing backroom duties at the very least.
All of the other team members at the store know me, and always have a ready smile and a chat, two have even commented that I am always happy 😊
I'd recommend some silent shoppers when she's next on duty to experience what I did.
Rest assured when I return to the store I shall avoid being served by the individual concerned.
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