lidl.uk

1.4
1.4 Based on 21 reviews

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Carl Hibbert
Appalling customer service at Lyons…

Appalling customer service at Lyons Farm Worthing. Be wary if you have a bad back. I had the cart pulled from my hand. The manager refused to look after my shopping as I npw had to leave some and come back.He accused me of been rude to staff.At age 63 with health issues, I expect to wheel my shopping to the car. He took glee in refusing to watch my sbopping which I had to take in stages to the car. Checkout at this new store is unlike a normal supemarket. It is a srict barrier system through self checkout.Appalling experience. I am still seathing. Lyons Farm Worthing between 7pm and 8pm. This manager allows young staff to play tug of war on a cart, with a 63 year old, with health issues. This manager should be ashaamed.There is no customer service and the customer is 'definetly not right. Lidl is. No compromise. Be warned, esp if you have issues carrying heavy shopping

1
Date of experience: Oct 31, 2025

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