I purchased two hats for over $100 but only received a $40 refund for items that never arrived. They stated the items were "damaged in transit," and while I got a refund, it was a small fraction of my original payment after currency conversion. I had to wait a long time in chat to get back an additional $40, and I was still not fully compensated. Overall, I lost $60. It's a disappointing experience for customers in Australia—best to avoid.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find hats and caps for your favorite team in your favorite style at lids.com.
