lifeisgood.com

1.6
1.6 Based on 21 reviews

The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t......

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Drew Sanders
AWFUL CUSTOMER SERVICE

AWFUL CUSTOMER SERVICE. I placed an order for 3 long sleeve shirts for the holiday season. They use a specific carrier for shipping, and their tracking indicated the package was delivered. It likely went to the wrong address. They keep advising me to check the tracking and my mailbox, and to keep calling them back. Great product, AWFUL customer service. Listen to other reviewers. Order from another source rather than the company's website. They need to refund me so I can buy replacements, or send me the replacements without a refund. I ordered early as gifts, but by the time they process a refund, the correct sizes will be gone. They should consider using a more reliable carrier for delivery. If they want to save on shipping, they should be ready to reprocess orders when items go missing so customers receive what they paid for! Because of this, my experience has been quite frustrating!

1
Date of experience: Nov 27, 2025

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Business Details

  • The Life Is Good Company is an American apparel and accessories wholesaler, retailer, and lifestyle brand founded in 1994 and best known for its optimistic T-shirts and hats, many of which feature a smiling stick figure named Jake and the registered t...

  • language https://lifeisgood.com

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