After reading dozens of mixed reviews (as well for the company response) I decided to give it a go. I thought the ETA on pre-orders products were added due to the bad reviews of delays. But no, that was already there and it is just click bait to make consumers purchase without having a shipment coming.
Timeline:
Bought during black Friday sale with due date to dispatch 20th December.
End of December, I reach out as date in website has changed to January and I did not get notified. After 6 emails got a new eta of 19th of January and the promise of a partial refund as compensation, I accepted.
Fast forward january 22Th, no refund and no notification. And website showing now due date end of February. Once more after me reaching out, 3 days later got a full refund processed (money yet to come).
Unbelievable. The amount of sales this company misses its insane and so easily avoidable.
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