This is a terrible company. They pulled me in with a “deal” that they did not honor or even acknowledge until I questioned why my bill was nearly $100 higher in the second month.
It takes about a month to receive your medication, yet they auto-renew and charge you roughly two weeks before your current medication runs out. Even after that, it still takes another four weeks to receive the next shipment.
I put my prescription on pause, and they charged me anyway. Then I had to go back and forth with them over a refund. They took my money, did not send the prescription, and then claimed it was because I had put the prescription on pause. Exactly — if it was on pause, why did you charge me in the first place? And why refuse to either refund the money or send the medication?
I ultimately disputed the charges with my bank and got my money back.
I am now with another provider, received my medication within four days, and have had no issues with pausing service or avoiding unwanted charges.
LifeMD was a terrible experience, and I strongly recommend going elsewhere. There are plenty of other companies offering the same type of service.
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LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
