I recently had a issue with my device i reached out to customer service via text, sent a video of issue 3 days later I had a unit delivered to my house. No need to ship the heavy malfunctioning unit back. Which would of been a pain because it's heavy large and would of cost a fortune. Later I review comments on fb and see others have received the same customer service as me. It's not everyday you get this kind of quality customer service and I will be ordering other devices from them in the future as I don't have to have any concerns about things breaking if they do they will replace it!
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