lifestance.com

4.5
4.5 Based on 41 reviews

...

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Jennifer Ortega
Billing details keeps asking for copay. First 4x it was for $70. Then last 3x $35. I've called my in

Billing details keeps asking for copay. First 4x it was for $70. Then last 3x $35. I've called my insurance 2x, confirmed i have zero finanical responsibility. Gave billing dept benefit info, who i spoke to, and call reference numbers. I received my eob and confirmed ins paid 100%. They are now sending me a text and email i owe $35. The last 2x I've call, spoke to both Cy and Mike, confirmed 0 is my responsibility but it's still pending review.

1
Date of experience: Feb 10, 2026

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