The therapists and doctors are great, however the billing department is horrible. My bill is incorrect. I have receipts and bank withdrawals for 8 payments. My patient portal says I have made 3 payments. I have tried many times to message the billing department to get it corrected only to get the same canned response and the copy of the incorrect statement with the non matching payments. There is no phone number to call to get a person. I can not reply to the message as it says that option is not available so have to write a new message each time. I go in and talk to the people working there and they his some buttons and find my payments and give me receipts but those receipts do not show up on the portal and my bill continues to grow and not show the payments.
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