I previously posted a one star review because I did not receive what I had ordered and emails were not answered. In desperation I posted the Trustpilot review, cancelled my subscription and got an immediate response. Farrida arranged for a full refund for monies owed and a free 3-pack of toothpaste. I was grateful for that but the time and energy spent trying to resolve the issue was not good for anyone's mental health. I don't think I'll restart the subscription as, looking at other people's reviews, there are too many pitfalls with the company currently. Pity.
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