LiftMaster web cite to purchase recommended the wrong replacement batteries. Returned batteries, waited a month for refund before calling customer service. Customer service was unhelpful and unsympathetic. I requested a supervisor which took 3 request to reach. The supervisor, Dianne, not a women, took unsympathetic to a new level. He was uncaring and advised me they followed their proper procedure and did nothing wrong. If LiftMasters goal is to lose customers Dianne is right. The entire experience cost me $30.40 to ship/return the wrong part they sent. I will no longer be doing business with LiftMaster or Chamberlain as they have no integrity or concern for their dwindling customer base.
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Manufacturer of auotmatic parking lot and driveway gate operators with inherent backup power.
