We had a horrible experience with Light Fixtures USA. Both fixtures came in damaged and not repairable. Instead of making a return and refund simple, Light Fixtures USA customer service first tried to negotiate a discount if we keep the lights. Then, still tried to charge us return shipping. Then, asked for detailed pictures and made us cut the cables and send them pictures of all the parts to prove we aren't actually using them. All of this correspondence took 2 weeks of back and forth waiting on their replies. I had to threaten to call my credit card company to get it resolved. Would never purchase from this company again.
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Founded in 2010, LightFixtureUSA have curate a comprehensive lighting website, offering a diverse range of lamps, fixtures, and LEDs sourced from our specialized manufacturing facilities. Our company proudly operates its own vintage modern lighting manufacturing facilities across the USA, Mexico, China, and Vietnam. Your satisfaction is our priority, and we value your feedback immensely as it enables us to enhance our operations for you and fellow customers. Please take a moment to share your honest thoughts. Whether it's praise or constructive criticism, we welcome it all. If we've exceeded your expectations, we'd greatly appreciate a positive review!See more
