We were able to find fixtures that pretty much reflected the design we were trying to achieve. The price was alright but the quality was a bit flimsy. Thin sheet metal. Plastic ABS components serving as primary structural features. So, it was not a huge surprise when one of the three fixtures we purchased broke. The weak link was the ABS which was holding the weight of the glass and bulb. Somebody must have bumped against the fixture and that was all it took.
Anyway, what I was surprised about was LFUSA's willingness to replace the entire fixture. Frankly, I don't know how else it could be repaired since it was permanently wired together. NOT a great design. But they replaced it and it was reinstalled a week later. I was very surprised given the horror stories I've read.
I'd still advise caution but they did what they needed to do, so I guess I can't complain.
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Founded in 2010, LightFixtureUSA have curate a comprehensive lighting website, offering a diverse range of lamps, fixtures, and LEDs sourced from our specialized manufacturing facilities. Our company proudly operates its own vintage modern lighting manufacturing facilities across the USA, Mexico, China, and Vietnam. Your satisfaction is our priority, and we value your feedback immensely as it enables us to enhance our operations for you and fellow customers. Please take a moment to share your honest thoughts. Whether it's praise or constructive criticism, we welcome it all. If we've exceeded your expectations, we'd greatly appreciate a positive review!See more