Avoid! Absolutely frauds and scammers. I have escalated to Citizens Advice.They never sent the return label and they never refunded me the returns paid fee (twice paid!!). Their online ''returns portal'' keeps crushing and producing a label that is not DHL aacepted. When I asked for the refund, they said they refunded the label. They never did.Plus they never sent a new one or a courier.Its been 3 months trying to send the product back.Now, I will simpy report them.
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