Awful awful experience. Ordered 2 picture lights one arrived faulty. Send photos and email straight away and tried to call. No answer to my emails for days. No one answers the phone either - just rings out. Product was in stock at time of emailing re the fault. Due to how long its taken for them to respond - the ‘replacement’ light is now not due in until February - despite there own website saying in stock from Friday. Offered alternative - and been told I need to pay extra. Not happy. Tried to call 8 times today and no one answer the phone no matter what department you select. I bought these lights as a pair to go either side of a media wall - if you can’t offer me the same I want 2 of the alternative offered. I can’t have 2 different lights! Ridiculous! If my issue had been responsed to straight away, then there wouldn’t have been an issue as the replacement was in stock, but due to being ignored, here we are.
Claim your business profile now and gain access to all features and respond to customer reviews.
Lighting Direct - Browse through our wide variety of outdoor lighting, wall lights, ceiling lights, kitchen lights, bathroom lighting and kitchen lights.
