lightingnewyork.com

4.4
4.4 Based on 121 reviews

America's Residential and Commercial Lighting Experts. Certified lighting experts waiting to help you find the perfect fixture for your home....

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D in CT
They take orders for products they can’t get

I placed an order for 2 lights with them, and then 2 days later they cancelled it saying the items were discontinued in the color I selected. They issued a refund. I then reached out and asked them if the light was available in a different color, in which they said yes and sent me a new quote. I placed an order for the different items. They were supposed to be shipped in 4-6 weeks. After waiting six weeks I contacted them to see if they had an idea of when they may ship out. They emailed me back and said the items were discontinued and that they were cancelling the order. Even though everything is still listed for sale on their website. And why did it take 6 weeks to let me know?They then offered to have a representative help me find something that “was” in stock, but why would I believe them at this point. They wasted over 6 weeks of my time and I’m left with nothing, starting back at square 1.

1
Date of experience: Oct 23, 2025

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