lightinthebox.com

4.3
4.3 Based on 141 reviews

LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices th...

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Lynne Gossedge
I placed an order but it didn't arrive in time for my holiday. When I requested a refund I was refu

I placed an order but it didn't arrive in time for my holiday. When I requested a refund I was refused & not even offered a credit on my account. They said that I didn't request the return in time but as I was on holiday this wasn't possible. The parcel arrived on the 10th March and I requested the return on the 1st April, so only 22 days in between. As this company is based in China, they obviously have different rules to the UK. Needless to say, I won't ever use this company again.

1
Date of experience: Apr 03, 2026

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Business Details

  • LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.

  • language https://LightInTheBox.com

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