Terrible. I was just though the ringer with customer service. They don't honor returns. It's drop shipping, and to return you have to arrange shipping back to China, then prove the package arrived. And then maybe you get your money back, minus original shipping and shipping insurance. By the time you're done that, even if they actually refund you, you've paid as much in shipping. They offer a measly 10% off for you to keep the product instead of attempting the return. This company is garbage. The clothes are cheap, and not as appearing on the site.
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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
