I ordered a Medium shirt, they sent an XL. Their solution was to give me 50% off my next order, or a 30% refund...or I could pay postage to China to send it back. They know nobody is going to send a tracked parcel to China as it would cost more than the item. Who want 50% off their next purchase after this first experience. The final offer 30% refund to keep the wrong sized shirt. Buyer beware. I think they send you crap they are trying to get rid of and then you're stuck with their crappy resolutions...where you lose, and they win. They should be sending me the correct shirt...but that was not an option. You are taking a big risk with your money when buying from this company. Stick to local or trusted sites. Pay a little more and get piece of mind.
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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.