Ordered a dress for an event and upon it's arrival it was poorly made and the wrong size. Tried returning it by calling, emailing, going thru there website return process and got absolutely nowhere. Got one email in response asking for additional info which I sent and never heard from them again. Tried getting my CC company to reverse the charges and they refused as Light in the Box told them the dress had been delivered and we had NOT reached out to them. A flat our lie. This company is awful if you need to return something. Avoid them
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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, which are available in multiple major languages.
