LightRx texted a one-day $9/unit Botox special yesterday for today 12/3. I’ve redeemed this same $9 special here before as a non-member, so I know it’s something they’ve honored in the past. I called ahead to confirm the price again, was told it applied to non-members, and booked an appointment.After driving 30 minutes in bad weather, I was told the price was actually $12/unit and the $9 rate was ‘for members only’—which is their everyday price, not a special. Even after I showed the text, they denied the promotion and tried to sell me a membership instead.They also deducted my Allē rewards despite providing no treatment, and I had to get the points reversed through Allē directly.Misleading promotion, inconsistent practices, and unprofessional handling. I won’t be returning.Context of text for reference“Janelle our Nurse injector is here Tomorrow, Wednesday / December3rd, we have some Amazing Deals #- $9 per Unit Botox (reg $12 per unit for for Non Members)”
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