The day I got Kybella I was lying on the table and the nurse Janet came in. She was standing over me sharing pictures of herself after doing Kybella 4 times. That should have told me something but I had an event and wanted to look nice so, I asked if the swelling would be better after 3 days. She assured me it would so, I had the procedure. Well, after 3 days my neck was still swollen. It remained swollen after several months. My Dr said “don’t do that anymore” because I was still very tender. I saw the nurse, Janet, ( I should say, if I saw how her neck looked while standing, I never would have done the Kybella) who said there is nothing she can do. I would need to wait it out and do some skin tightening. Which I did and it made my chin sore. The aesthetician asked Gale (the boss) can we do a soft wave on me. She said I should see the nurse again (why? She was useless) I told Gale I did that, but Gale wanted to make sure. It’s been 4 months and my jawline is not getting better. I went in to see the nurse this past Thursday and with a flat affect she basically accused me of lying about still being tender. She rubbed on my neck for a few then I backed away. She said “You seemed ok while I was rubbing it.” I said I let you touch it so you can feel the bump underneath why would you just keep rubbing it? I told you it was tender. She looked at Gale and said she can do soft wave, but Gale said “you think she should keep doing (the name of the skin tightening method, I can’t remember the name)? I heard what the nurse said but Gale turned it around. Why doesn’t she want me to get the method that will help me? Regardless, I will never use them again! I’m paying over $6000 to be treated like this? Please think twice before getting treatment here. I don’t know if they value their customers but they don’t value me.
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