Purchased a Groupon for 40 units of Botox. Phone consultation with nurse required prior to an appointment. Groupon is redeemed at the end of the call before visiting facility for service. Was told I needed 4 additional units of Botox at my appointment. After 3+ weeks there’s minimum change in the area I received the Botox and the business claims results are not guaranteed. Not sure what was injected in my forehead since the business is not transparent and fills the needle behind the chair you’re sitting in. No consultation was done in person; how does a medical spa know they are able to meet a client’s needs without an in person assessment. By redeeming the Groupon prior to the appointment date, and requesting a signature acknowledging results are not guaranteed puts clients at a great disadvantage which seems to be unethical business practice.
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